Privacy Policy

Privacy Policy

Last Updated: 1 July 2026

SGMaart, operated by E2P Maart Private Limited, respects your privacy and is committed to protecting your personal information.

This Privacy Policy applies to the SGMaart Website available at:

https://sgmaart.com

Information We Collect

When you use the SGMaart app, we may collect:

  • Name, mobile number and email address

  • Billing and delivery address

  • Location information, only with your permission

  • Cart, wishlist and order details

  • Payment status and transaction reference

  • Device information, IP address and technical logs

  • Information shared with customer support

We do not store your complete debit card number, credit card number, CVV, UPI PIN or banking password. Payments are processed through authorised third-party payment gateways.

How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process and deliver orders

  • Check delivery availability

  • Select the nearest SGMaart branch

  • Process payments, refunds and cancellations

  • Send order and delivery updates

  • Provide customer support

  • Improve app performance

  • Prevent fraud and unauthorised activity

  • Comply with legal requirements

Location Permission

The SGMaart app may request location permission to detect your city, area or PIN code and provide accurate delivery services.

Location is accessed only with your permission. You can disable location permission through your device settings, but some delivery-related features may not work correctly.

Notifications

SGMaart may send order updates, delivery alerts, service information and promotional notifications.

You can disable notifications through your mobile device settings at any time.

Sharing of Information

We may share necessary information with:

  • Payment gateway providers

  • SGMaart branches and authorised employees

  • Delivery partners

  • SMS, OTP and notification providers

  • Hosting and technical service providers

  • Government authorities when required by law

SGMaart does not sell or rent users’ personal information.

Cookies and WebView Data

The SGMaart WebView app may use cookies, local storage and session storage to maintain login sessions, cart items, selected locations and other app features.

Data Security

We use reasonable technical and administrative security measures to protect your personal information. However, no internet-based system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to complete orders, provide services, resolve disputes, prevent fraud and comply with legal or taxation requirements.

Account and Data Deletion

Users can request deletion of their SGMaart account and associated personal information by contacting:

Email: support@sgmaart.com
Mobile: +91 92518 59405

We may verify account ownership before processing the request.

Certain invoice, transaction, taxation or legal records may be retained where required by law. Uninstalling the SGMaart app does not automatically delete your account.

Children’s Privacy

SGMaart is not specifically intended for children below 18 years of age. Minors should use the app only under the supervision of a parent or legal guardian.

Changes to This Policy

We may update this Privacy Policy when our services or legal requirements change. The updated policy will be published on this page.

Contact Us

Company: E2P Maart Private Limited
Brand: SGMaart
Website: https://sgmaart.com
Email: support@sgmaart.com
Mobile: +91 9251476029 

Address: Residency Road, Near Manidhari Hospital, Jodhpur, Rajasthan, India